At Smooth Men Wear Store (“we”, “us”, or “our”), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website men-underwear.com or make a purchase from us.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment details when you place an order.
  • Transaction Information: Details about purchases you make, including products ordered, payment method, and order history.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services, including clickstream data and page interaction information.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders for our premium men’s shapewear, t-shirts, and underwear.
  • To communicate with you about your orders, account, or customer service requests.
  • To provide, maintain, and improve our website and services.
  • To prevent fraud and enhance the security of our website and services.
  • To provide you with information, products, or services that you request from us.
  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
  • To comply with legal obligations and protect our legal rights.

3. Data Sharing and Disclosure

We may share your personal information with the following parties:

  • Service Providers: Third parties who provide services on our behalf, such as payment processing (Visa, MasterCard, JCB, PayPal), shipping, marketing, and website hosting.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: When required by law or to respond to legal process, including to law enforcement agencies or regulatory authorities.

We do not sell your personal information to third parties for their marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • All transactions are processed through 256-bit SSL encrypted connections.
  • We are PCI DSS compliant for all card payments.
  • We implement 3D Secure authentication for added protection.
  • We conduct regular security audits of our payment systems.
  • We employ fraud detection monitoring.
  • We never store your full credit card details on our servers.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request correction of inaccurate or incomplete personal information.
  • Deletion: You may request deletion of your personal information, subject to certain exceptions.
  • Objection: You may object to processing of your personal information.
  • Restriction: You may request restriction of processing your personal information.
  • Data Portability: You may request transfer of your personal information to another party.
  • Withdraw Consent: Where we rely on consent, you may withdraw that consent at any time.

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings.
  • Analyze site traffic and trends.
  • Deliver and measure the effectiveness of advertising campaigns.
  • Understand how you interact with our website.

You can control cookies through your browser settings and other tools. However, disabling cookies may affect your ability to use certain features of our website.

8. Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]

By mail: Smooth Men Wear Store, 93 Gloucester Avenue, NORTH ADELAIDE MELBOURNE ST, AU 5006

Business Hours: Monday-Friday, 9am-5pm AEST